Process development partner
Your partner in developing service and production processes
We combine your business foundation, day-to-day operations and secure AI into one seamless whole.
What we do
Take control of the blind spots in your ERP
At the core of what we do is providing expertise and tools for managing and developing service and production processes. ERP systems usually cover a large share of business-critical processes well, but there are almost always areas that, for one reason or another, fall into a blind spot.
Handling them is often manual, slow or hard to manage. Taking control of exactly these blind spots is where we help. We use integrations, our own Nomis Plus solutions, strong ERP expertise and, increasingly, AI as part of these solutions.
The whole
Three layers, one partner
Your business foundation, day-to-day operations and secure AI work together – built around your processes.
Foundation
ERP expertise and solutions
We provide solutions and expertise for Microsoft Dynamics 365 Business Central environments.
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Customisation and development
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Updates and support
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Integrations
Microsoft Dynamics 365 BC
Business Central services
Operational core
Nomis Plus
A modular product family for managing service requests, assets and tasks. It can be integrated into existing processes.
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HelpDesk & ServiceDesk: service request management
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Asset register: lifecycle of devices and physical assets
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QualityDesk: operational quality assurance
Nomis Plus product family
overview
Intelligence
Secure AI
Guided, secure AI solutions embedded directly into everyday workflows.
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Customer-specific AI solutions and agents
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AI orchestration: secure routing and management of requests
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Combining deterministic and heuristic data
AI as part of Nomis Plus
architecture
Nomis Plus & AI
Smarter day-to-day operations
Nomis Plus brings day-to-day operations together. AI is brought into workflows in a controlled way, with security first.
Day-to-day operations
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Service request management
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ERP
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Asset register
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Custom Forms
Nomis Plus Easy
Microsoft 365 automation: automated data collection and approval chains.
Nomis Plus API
RESTful APIs for connecting the solutions to other systems.
AI security layers
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4
Intelligent processing
Secure LLM interaction.
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3
Orchestration layer
AI classifies the user’s intent and routes the request securely within restricted data sources.
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2
Identity
Microsoft Entra ID and role-based access control (RBAC). Secrets are kept safe in Azure Key Vault.
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1
Platform security
Azure Container Apps: an isolated runtime environment and edge protection.
Meet Bob
Bob – Better Operations Bot
Bob is a context-aware, enterprise-grade AI assistant. Bob connects to the Nomis Plus API and lets you review service requests, inspections and device status conversationally, and it produces automatic summaries for your team.